Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Fireplace Services Across Franklin
A gas fireplace service call in Franklin typically runs $129 to $289, while wood-burning fireplace repair work usually falls between $180 and $600 depending on what the camera finds. We book most Franklin jobs within 3 to 5 business days, and every visit includes a Level 2 camera inspection with the full photo record handed to you before we leave. If you’re in Westhaven, Ladd Park, downtown Franklin, or anywhere off I-65 and Cool Springs, we know your fireplace and your neighborhood. Call (980) 580-8641 for a written, line-by-line price before any work starts.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Why Emberly Chimney Cleaners Is Franklin’s Preferred Fireplace Services Company
Franklin homeowners have a specific problem: a lot of what passes for fireplace service here is a flashlight look and a quick sweep, followed by an estimate for work nobody can see or verify. We changed that standard in 2009 when Emberly made camera-scan documentation the default on every job. That practice became Clause 4 of the Haven Standard. When we work in Franklin, you get photos and footage of your flue, your firebox, your damper, and every finding we cite. You don’t take our word for anything.
Our Fireplace Services team handles everything from gas log sets in Cool Springs to 1860s masonry stacks near the Franklin Square. We’re dispatch-coordinated from our Memphis office, but the crews who arrive at your door are local, uniformed, background-checked, and assigned by name before we ever roll a truck. You’ll get a text when your tech is on the way, and the price you’re quoted in writing is the price you pay. No call for a quote, no surprise add-ons.
Corrine Halstead runs our Franklin service area, and she’s built the team around one rule: if we recommend a repair, we show you the footage that justifies it. That matters in a market where prefab fireplaces in Westhaven and Ladd Park are quietly crossing their factory-rated lifespans and most owners have no idea. We’re the company that tells you, with documentation in hand, what your fireplace actually needs.
Our Fireplace Services in Franklin

Gas Fireplace Service
Franklin homes built between 1995 and 2015 lean heavily on gas log sets and direct-vent inserts, especially in the planned communities around Westhaven and Ladd Park. A typical gas fireplace service call runs $129 to $289 and covers burner cleaning, pilot and thermocouple checks, glass cleaning, log positioning, and a full safety inspection of the venting. Gas appliances vent into flues that often carried wood smoke for years before conversion, and that’s where we find problems others miss. If your gas fireplace won’t stay lit on cold nights off Mack Hatcher Parkway, we’ll likely find a blocked vent or a failing thermopile, not a mystery.

Wood Burning Fireplace
Franklin’s older homes near downtown, along West Main Street and around the Harpeth River, often have masonry fireplaces dating to the 1840s through early 1900s. Those chimneys were never built with modern clay tile liners in many cases, and the freeze-thaw cycles Middle Tennessee delivers each winter keep working on their mortar joints. A wood-burning fireplace service and inspection in Franklin runs $189 to $489. We check for spalling brick, deteriorated mortar crowns, missing or cracked flue tiles, and creosote classification. If you’ve got an unlined 1860s chimney, we’ll show you exactly why that matters before anyone suggests a fire.

Fireplace Insert
Insert work is the fastest-growing part of what we do in Franklin. Many 1998 to 2010 homes in the area have original builder-grade prefab fireboxes that are now 15 to 25 years old and showing their age. A new fireplace insert in Franklin, installed and vented properly, typically starts around $2,800 and ranges up to $6,500 depending on the unit and liner requirements. We stock inserts and components from Olympia Chimney and Famco, sourced through Haven’s buying network to keep Franklin pricing honest. Before we recommend an insert, we run a camera down the existing flue. Sometimes the flue is fine and the fix is simpler. You’ll see the footage either way.

Damper Repair
A damper that won’t close, or one rusted open, is how Franklin homeowners lose conditioned air and invite moisture in. Damper repair in Franklin typically runs $140 to $320, and most jobs are completed the same visit. We see two patterns here. In older downtown Franklin masonry chimneys, the throat damper has rusted through from decades of humidity and rainwater. In newer prefab units across Ladd Park and Westhaven, the damper warped because the factory-built firebox was run too hot too many times. Either way, we’ll show you the part, explain the failure, and write the repair price before anyone touches a tool.

Before
AfterTrusted Brands We Service in Franklin
The fireplace equipment in Franklin varies as much as the housing stock. We service and install units from Gelco, Copperfield, and Olympia Chimney, and our techs are trained on Heatilator and Superior prefab fireboxes, which show up constantly in 2000s-era Franklin subdivisions. Because we source parts through Haven’s buying network rather than retail markup, Franklin customers typically pay less for components than they’d see from a dealer. We also keep common damper assemblies, thermocouples, and gas valve parts stocked on our trucks specifically because Franklin’s mix of old masonry and newer prefab means our techs see both every single week.
Common Fireplace Problems We See in Franklin Homes

- Prefab fireboxes running past their rated life. The 2000s planned communities in Franklin - Westhaven, Ladd Park, and the subdivisions along Peytonsville Road - were built with factory-made fireplaces rated for 20 to 30 years. We’re now seeing rusted panels, warped dampers, and separating flue seams in units that are 22 years old, and the owners were never told to plan for replacement. We check the manufacturer date plate on every prefab unit in Franklin.
- Deteriorated clay tile liners in downtown Franklin’s 19th-century chimneys. The homes around the Franklin Square and along West Main Street often have original masonry stacks with clay tile liners that have cracked from 150-plus years of thermal cycling. Those cracks let heat reach wall framing and let flue gases leak. A Level 2 camera inspection is the only way to see them before a chimney fire or smoke damage forces the issue.
- Gas log sets venting into flues that still carry old wood creosote. In the gas-heavy homes near Nissan’s HQ corridor and the healthcare corridor, we routinely find third-degree tar glaze inside flues that were converted from wood years ago. The assumption that gas means no maintenance is wrong, and a blocked or restricted flue on a gas appliance that was never designed for that vent is a carbon monoxide risk. We camera every gas flue before we service the burner.
- Moisture intrusion and efflorescence from Middle Tennessee humidity. Franklin’s persistent humidity accelerates moisture damage in both old and new systems. We see firebox rust in prefab units, efflorescence on downtown masonry, and rusted dampers everywhere. The freeze-thaw cycling through winter makes it worse by cracking mortar joints that let water in. Most Franklin chimney moisture problems are fixable and documentable, but they need to be found first.
Pricing for Fireplace Services in Franklin, TN
We put the numbers here because you’re researching before you call, and a written price before work starts is the entire point of how Emberly operates.
- Gas fireplace service: $129 to $289
- Wood-burning fireplace inspection and sweep: $189 to $489
- Damper repair: $140 to $320
- Firebox repair (prefab panel replacement or masonry parging): $350 to $1,200
- Fireplace insert supply and installation: $2,800 to $6,500
- Fireplace conversion (wood to gas): $950 to $2,400
What changes the price is usually the flue condition, not the appliance. If your Franklin fireplace needs a liner resurfacing before an insert goes in, that’s a separate line item with its own camera evidence. Every quote is written, itemized, and delivered before any work begins. Call (980) 580-8641 for a free estimate and we’ll schedule your Franklin service. And if you have a written estimate from another Franklin chimney company, bring it. Clause 6 of the Haven Standard is a free second opinion on any written quote.
We Also Serve Cities Near Franklin

Our Franklin crews regularly run jobs in Fireplace Services in Franklin and the surrounding communities, including Brentwood, Spring Hill, Nashville, and La Vergne. If you’re in one of those areas, the same written pricing, camera documentation, and 365-Day Done Right Promise applies. Scheduling is coordinated through our Memphis office, and dispatch to Franklin is quick enough that most jobs are booked inside a week.
Serving Franklin, TN - Our Local Coverage Area
We’re based in the Franklin area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Fireplace Services in Franklin

A factory-built fireplace rated for 20 to 30 years is near end-of-life when you see rusted panels, a warped or stuck damper, or a flue liner separating at the seams - and the only dependable way to confirm any of that is a Level 2 camera inspection that you watch yourself. We inspect the manufacturer date plate first. If the unit is past 20 years, we treat it as a candidate for replacement or resurfacing until the camera proves otherwise. That’s not an upsell; it’s what the rating plate says. Call (980) 580-8641 and we’ll put it in writing after showing you the footage.

No - an unlined 19th-century chimney in Franklin should not be used for wood burning until a Level 2 inspection confirms the flue is intact, and in most cases we’ll recommend a liner installation before you build a fire. The mortar between those old bricks was never designed to contain flue gases, and 160 years of thermal cycling has almost certainly created gaps you can’t see from the firebox. Heat leaking into wall framing starts chimney fires. We’ll camera it, show you exactly what’s there, and quote a liner in writing. Call (980) 580-8641 for a free estimate.

The most common reason a gas insert in Franklin won’t stay lit is a blocked or restricted flue, often from old wood-burning creosote that was never cleaned before the gas conversion, followed by a failing thermopile that can’t hold the pilot signal. Ladd Park homes are particularly prone to this because many original owners ran wood fires before switching to gas logs. The flue was never designed for the gas appliance, and it gets worse every season. We camera the full vent path on every gas call in Franklin and show you the restriction before we fix it. Call (980) 580-8641, and we’ll get your insert running and documented.

In almost every case, yes - a Franklin home with a sound flue can be converted from wood to gas with a vented or ventless gas log set and a properly sized gas line, typically running $950 to $2,400 including the safety inspection. The catch is the flue. If the camera reveals cracked clay tiles, a deteriorated smoke chamber, or a firebox that’s deteriorated beyond safe use, you’re looking at liner work or a firebox repair before the conversion makes sense. We’ll show you the condition first, write the full scope, and never recommend replacing something that can be economically repaired. Call (980) 580-8641 and we’ll start with the inspection.

Moisture in a Franklin chimney almost always traces to one of four causes: a cracked or missing chimney crown, failed flashing at the roofline, a rusted or warped damper letting rain in, or spalling brick that’s absorbing water through the masonry itself. Middle Tennessee’s humidity and freeze-thaw cycles accelerate all of these. We’ll camera the flue, inspect the crown and flashing from the roof, and give you a written list of what’s letting water in and what it costs to fix. You’ll leave with photos, not a vague warning. Call (980) 580-8641 for a free estimate.
In Franklin’s 2000s-era planned communities, prefabricated fireplace units are quietly crossing or exceeding their 20 to 30 year manufacturer-rated service life. Westhaven and Ladd Park in particular are dense with two- and three-fireplace homes where the original Superior or Heatilator fireboxes are now past their prime. The defining challenge in Franklin isn’t finding a sweep - it’s finding one who actually checks the date plate, runs a camera, and tells you when your unit is done. That’s the service Emberly has provided since 2009, and it’s what Clause 4 of the Haven Standard requires: a documented photo record on every visit, no exceptions. Call (980) 580-8641 and we’ll show you exactly what’s inside your Franklin fireplace before you spend a dollar on repairs.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners, serving Franklin since 2009.






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