Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Chimney Cap & Crown Across Southaven
Most chimney cap and crown work in Southaven isn’t a traditional mortar crown repair. It’s a manufacturer-specific chase cover and termination cap replacement on a factory-built, zero-clearance fireplace. If your home was built between 1985 and 2010, there’s a strong chance the “chimney” on your roof is a wood-framed chase wrapped in vinyl siding with a metal cap on top. That cap is the first line of defense against rain, birds, and squirrels getting into your flue and firebox. We serve homeowners all over Southaven, from Cherry Valley to Snowden Grove to the subdivisions east of Tchulahoma Road, and we see the same failure patterns across every builder-grade neighborhood. Call (980) 580-8641 when you need a cap inspected, replaced, or custom-fitted.
Why Emberly Chimney Cleaners Is Southaven’s Preferred Chimney Cap & Crown Company
Southaven’s housing stock is unique in the region. While Memphis proper has block after block of older masonry chimneys that need tuckpointing and crown resurfacing, Southaven is dominated by tract-built homes with prefabricated fireplace units. That changes the job entirely. Our Chimney Cap & Crown team is built around model identification, OEM parts sourcing, and proper chase cover fabrication for Heatilator, Heat & Glo, and similar zero-clearance systems. We’re not a masonry-first crew trying to figure out prefab units on the job. We’re a prefab-first crew that has inspected and cleaned more than 38,000 chimneys since 2009, and in Southaven specifically, that means factory-built fireplaces from the 1985-2010 building boom.
Our techs know what a corroding Heatilator chase cover looks like from the driveway. They know which termination caps match which flue diameters, and they know the local wind patterns that send cap assemblies tumbling off roofs near Snowden Grove after a storm. Corrine Halstead leads our dispatch team, and she makes sure every Southaven homeowner gets a written price before any work starts. That’s Haven Standard Clause 1, and we don’t bend it. No “call for a quote.” We write the scope, the price, and the warranty down and hand it to you before a single screw is turned.
Our Chimney Cap & Crown Services in Southaven

Cap Installation
Installing a new cap on a prefab chimney in Southaven means matching the cap to the specific flue diameter and the termination style of your factory-built unit. A Heatilator flue needs a cap sized to that unit’s pipe, not a generic hardware store cap that barely covers the opening. We stock stainless steel caps and custom options through the Haven buying network, keeping prices reasonable for homeowners in the Cherry Valley, Greenbrook, and Getwell Road corridor areas. Every install comes with a photo record of the finished cap from the roof, so you can see exactly what we did.

Cap Replacement
This is the most common job we do in Southaven. Factory chase covers on 20 to 40 year old prefab systems rust through at the corners, or the cap itself gets lifted by high winds and hail and ends up in the yard three houses down. We remove the failed assembly, check the condition of the flue liner connection, and install a new cap properly sized to your unit. If the chase cover is still sound, we can sometimes do just the cap. If the cover is rusted through, doing only the cap is money wasted. We’ll show you photos either way, so you decide with evidence in front of you.

Crown Repair
True masonry crowns are rare in Southaven, but they do exist on a handful of older custom homes near the Southaven Country Club area and along Stateline Road. When we do find a cracked or spalling crown, we repair it with the right materials for the job. But the more common “crown” issue in Southaven is a failed chase cover, which functions as the crown on a prefab system. Replacing a rusted chase cover with a custom-cut stainless cover restores the same water-shedding function a crown provides. If you’re not sure which one you have, the Level 2 camera scan tells us in minutes.

Crown Coating
On the masonry chimneys we do see in Southaven, we offer crown coating with products from Gelco and Olympia Chimney. These coatings seal hairline cracks and prevent water from working its way into the crown and causing freeze-thaw spalling during Southaven’s occasional hard winter snaps. A good crown coating on a masonry chimney in this market typically runs $350-$600 depending on crown size and accessibility. Every coating job includes a written warranty covering materials and workmanship.

Multi-Flue Cap
Some of the larger custom homes in Southaven have multi-flue prefab systems or paired fireplace units that require a cap designed to span multiple flue terminations. A multi-flue cap needs to be fabricated or ordered to match your specific spacing and flue diameters. We measure on site, order through our suppliers, and install with a written scope and photo documentation. These jobs are common in the newer subdivisions north of Church Road where larger floor plans include double-sided or multi-level fireplace setups.

Custom Cap
When a factory size isn’t available or the chase dimensions are non-standard, we build a custom cap. That means measuring the chase top, the flue pipe diameter, and the clearance requirements for your specific unit, then fabricating a cap that fits correctly and vents properly. Southaven’s high winds and occasional hail make a snug, well-fastened cap essential. A loose cap rattles, leaks, and eventually comes off. A custom-fit cap stays put.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
Before
AfterTrusted Brands We Service in Southaven
Southaven homes are full of Heatilator, Heat & Glo, and similar zero-clearance prefab units. We also work with components from Famco and Copperfield on a regular basis, and we keep common replacement parts accessible through our supply network for faster turnaround on Southaven jobs. When your cap fails, you don’t want to wait two weeks for a part to ship. Our Chimney Cap & Crown in Southaven service area runs from Horn Lake to Olive Branch, and we move quickly on cap replacements because we know a missing cap means birds, rain, and squirrels moving into your flue. Brand-specific parts aren’t always interchangeable on prefab units, and using the wrong cap or cover can void the manufacturer’s warranty on the fireplace itself. We match parts to the unit, not just to the general shape of the pipe.
Common Chimney Cap & Crown Problems We See in Southaven Homes

- Rusted factory chase covers. On a routine Level 1 inspection in the Cherry Valley subdivision, our tech found the original factory-installed chase cover on a 1998 Heatilator unit rusted through at the corners, with the wood framing inside the chase soft to the touch from a decade of slow moisture intrusion. We removed the failed cover, dried and treated the framing, and installed a new custom-cut stainless chase cover with a properly sized termination cap matched to the Heatilator flue diameter. That restored draft and stopped further water damage.
- Wind-lifted termination caps. Southaven gets its share of spring storm lines. Caps that weren’t properly secured, or caps that have corroded at the fastening points, get lifted and tossed. Once the cap is gone, rain drops straight down the flue liner into the firebox, and birds start building inside the pipe.
- Chase covers that blow off entirely. Wood-framed chases wrapped in siding were built fast and cheap across most of Southaven. When the original factory chase cover rusts through or blows off, the framing inside gets soaked. After a decade of wet wood, the chase itself can be structurally compromised before the homeowner ever notices a problem. We see sagging chases with tilting caps all over the city.
- Corrosion at the cap-to-flue connection. Southaven’s mild winters mean cold, short burns. Those burns deposit sticky first-degree creosote, which traps moisture against the metal flue, especially at the cap connection and the liner joints. That corrosion is where small leaks turn into larger flue liner failures, and it’s why camera-scan inspection matters on every cap job.
Pricing for Chimney Cap & Crown in Southaven, MS
A standard cap replacement on a prefab fireplace in Southaven typically runs $225-$475, depending on the flue diameter and cap style. A custom-cut stainless chase cover replacement usually lands between $400-$900. Multi-flue caps run higher, often $600-$1,200, because they require fabrication and fitting to multiple flue terminations. Masonry crown repair, when applicable, ranges from $400-$1,000 depending on damage extent and access. Crown coating with Gelco or Olympia Chimney products runs $350-$600. These are the numbers for Southaven’s market. Nothing gets added after the fact; the written price covers the scope we wrote down. Call (980) 580-8641 for a free estimate and we’ll give you a written price before any work begins.
We Also Serve Cities Near Southaven

Our crews handle cap and crown work throughout the Southaven area, including Horn Lake and Olive Branch. Whether your home is a 1990s tract build near the Southaven-Horn Lake line or a newer two-story in Olive Branch, the same written-price guarantee and photo documentation apply. We coordinate dispatch from our Memphis office, but the crews serving your neighborhood are local, background-checked, and uniformed. Call (980) 580-8641 and ask for Corrine Halstead if you want to talk through what you’re seeing on your roof.
Serving Southaven, MS - Our Local Coverage Area
We’re based in the Southaven area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Chimney Cap & Crown in Southaven

Your prefab fireplace still vents through a metal flue pipe that runs up through a wood-framed chase. That chase is sheathed in siding, not brick, and it’s topped with a metal cover that functions exactly like a masonry crown. If the cap or the chase cover fails, water gets into the wood framing, the flue pipe corrodes, and animals move in. In Southaven’s 1985-2010 tract homes, the chase cover is often the only barrier between your fireplace system and the weather. If it’s rusted through or gone, you need it replaced now, not next season. Call (980) 580-8641 for a free inspection and written estimate.
It depends on what the camera and the roof inspection show. Many times the cap is damaged but the chase cover underneath is still sound, and a cap replacement is sufficient. But Southaven’s builder-grade chases from the 1990s and early 2000s often have both failures at once, because the same rust that killed the cap ate through the cover. If the cover is compromised and you replace only the cap, water keeps getting in around the edges. We always show you photos from the roof before recommending the scope, so you can see exactly what’s failing. Call (980) 580-8641 to schedule an inspection.
Infrequent use makes the problem worse, not better. Southaven’s humid subtropical climate means moisture sits against the metal cap and flue pipe year-round. Cold, short burns deposit sticky first-degree creosote, which traps moisture and accelerates corrosion at the cap-to-flue connection. Add in the long off-season when birds and squirrels look for nesting entry points, and a cap that’s 20 years old has been through a lot. The cap fails because it’s exposed 365 days a year, not because you used the fireplace too much. Call (980) 580-8641 and we’ll assess what’s actually failing on your roof.
Yes. Multi-flue caps that weren’t custom-fabricated for your specific flue spacing are more likely to catch wind at the wrong angle and lift. Southaven sees enough storm activity that a snug, well-fastened, properly sized multi-flue cap matters. We fabricate or order to your exact measurements, with fastening points that match your chase construction. A cap that fits correctly doesn’t rattle in the wind and doesn’t come off when the next line of storms pushes through. Call (980) 580-8641 for a written quote on a custom multi-flue cap.
Prefab chimneys don’t have a poured concrete crown like a masonry chimney does, but they have a metal chase cover that performs the same function. If someone told you there’s nothing to maintain up there, that’s wrong. The chase cover is the crown on a prefab system, and in Southaven where wood-framed chases are wrapped in siding rather than brick, that cover is doing all the water-shedding work. When it fails, the framing rots. When the framing rots, the chase sags and the whole assembly becomes unstable. Call (980) 580-8641 and we’ll send a uniformed tech to document what’s actually on your roof.
If your cap is loose, rusted, missing, or just looks wrong from the ground, call (980) 580-8641 today. We’ll get a tech to your Southaven home, document the condition with photos, and put a written price in your hand before any work starts. Corrine Halstead leads our scheduling team, and she’ll make sure you get a named tech and a text when they’re on the way. Estimates are free, and the 365-Day Done Right Promise covers every job we do.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners, serving Southaven with camera-documented chimney inspections and written-price cap and crown replacements since 2009.





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