Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Fast, Reliable Chimney Cap & Crown Across New South Memphis
A cracked chimney crown in New South Memphis is not a wait-and-see problem. Once wind-driven rain gets through the Crown’s mortar bed, it tracks down the flue, stains your ceiling, and spalls your brick face. A typical crown repair here runs $385-$695, and a replacement stainless cap runs $295-$520, installed. Call (980) 580-8641 and we’ll put that in writing before any work begins.
We know New South Memphis because we’ve worked the shotguns, bungalows, and worker cottages along McLemore, Mississippi, and South Third since before the Harahan Bridge got its pedestrian boardwalk. The homes are early 20th century, the chimneys are unlined, and the crowns were poured on top of brick that has been shifting since the 1940s. Wind, water, and seismic micro-movement all attack the top of the stack first. That’s what we fix.
Why Emberly Chimney Cleaners Is New South Memphis’s Preferred Chimney Cap & Crown Company
Emberly Chimney Cleaners doesn’t work by flashlight. Every job here starts with an NFPA 211 Level 2 camera scan, and the customer walks away with a photo record of everything we found. Clause 4 of the Haven Standard made that mandatory for us back in 2009, and it is still the reason New South Memphis homeowners choose us over companies that charge for a “visual inspection” and hand you a one-line invoice. Chimney Cap & Crown is the service we run most often in this neighborhood, because the stacks here are old enough to have original crowns and the storms here are strong enough to break them.
Corrine Halstead has led our crews through more than 38,000 inspections and cleanings, every one documented with a written price before work started and a written record when it was done. New South Memphis customers check the three-star reviews before they call, and what they find is the same complaint everywhere: techs who arrive late, quotes that change mid-job, and no camera evidence. We answered that years ago. A named, background-checked technician arrives on schedule, the scope is in writing, and the photos are yours before the crew packs up.
Our Chimney Cap & Crown Services in New South Memphis

Crown Repair
Crown repair is the most common call we take in New South Memphis. Original crowns on 1910s and 1920s brick stacks were poured with a flat top and no drip edge, so water pools, soaks the mortar bed, and freezes in the rare Memphis cold snap. Cracks widen, spalling accelerates, and wind-driven rain finds a path inside. We rebuild the crown with a proper slope, a drip ledge, and a flexible bond breaker between crown and flue so thermal expansion doesn’t crack the new work the first winter.

Cap Replacement
Seismic micro-movement in the New Madrid zone shifts old caps just enough to break their seal. A cap that has walked a quarter inch off its flue tile lets water funnel straight down the flue, and that water cracks terra cotta tiles by surprise. We replace caps with stainless steel models sized to the flue, secured properly, and screened against birds and squirrels. For pre-1945 homes, we check whether the flue was ever lined before recommending the cap.

Custom Cap
Older New South Memphis chimneys often have odd flue configurations: two clay squares side by side, a rectangular center flue with a narrow side gap, or a single oversize tile from a coal era. Off-the-shelf caps do not fit those. We order custom stainless through Copperfield or Famco, cut to the exact flue dimensions and fitted on site. A custom cap is usually $430-$700 installed, depending on the flue layout, and we show you the drawings before the metal is cut.

Crown Coating
A crown with surface hairline cracks but sound mortar bed can be coated rather than rebuilt. We use an elastomeric crown sealant that flexes with New South Memphis’s wet-dry cycle and bridges small cracks before they open. It is a $290-$410 fix when the damage is caught early, and it buys years before a full rebuild. Camera inspection tells us which condition we are actually dealing with, so we never sell a coating where a rebuild is needed.

What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
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AfterTrusted Brands We Service in New South Memphis
We stock parts sized for the chimneys we actually see in New South Memphis, which means less waiting and fewer runaround trips. Our caps come from Copperfield and Famco, our liners from DuraFlex and HeatShield, and our crown materials from Gelco, all purchased through Haven’s buying network to keep customer prices honest. When a New South Memphis homeowner needs a custom stainless cap fabricated for a 1920s double-flue, we measure on site, order from the brand that fits the flue geometry, and install within the week. Every brand decision gets written into your scope with a written warranty before work starts.
Common Chimney Cap & Crown Problems We See in New South Memphis Homes

- Wind-driven rain through a cracked crown. Squall lines off the Mississippi hit New South Memphis from the west with rain moving nearly horizontal. A hairline crack in a crown’s mortar bed becomes a water entry point that shows up as a ceiling stain two floors down, long after the storm passed.
- Shifted caps from seismic micro-movement. The New Madrid Seismic Zone produces constant small ground movement that slowly walks chimney caps off their flue tiles. We find caps shifted a half inch or more with no visible roof damage, and that gap is enough to funnel water and soot into the home.
- Spalling brick faces from persistent humidity. Proximity to the Mississippi floodplain keeps New South Memphis air humid through most of the year. That moisture gets absorbed into brick faces, evaporates, and pops the surface off in flakes. A damaged crown accelerates spalling because water enters from above as well.
- Crumbled flashing seals where the chimney meets the roof. The wet-dry cycle in the lowlands lifts flashing nails and breaks sealant beads around the stack, which allows water to track down the smoke chamber and into the attic. We check every flashing joint when we replace a cap or repair a crown, because the two failures usually happen together.
Pricing for Chimney Cap & Crown in New South Memphis, TN
Here’s what our New South Memphis customers actually pay. A standard stainless cap replacement runs $295-$520, installed and warrantied. A full crown rebuild with proper slope and drip edge runs $385-$695 depending on flue count and brick condition. A custom multi-flue cap fabricated to fit an older double-flue stack runs $430-$700. Crown coating typically falls in the $290-$410 range when the mortar bed is sound. If brick spalling or flashing repair is needed, we’ll quote that as a separate line item in writing, with photos showing exactly what we saw. Call (980) 580-8641 for a written estimate. Every estimate is free, and it includes a camera inspection and photo record.
We Also Serve Cities Near New South Memphis

Our crews cover New South Memphis daily, and we extend service into Memphis, Nashville, Knoxville, and Franklin when the work warrants it. If you’re outside the immediate New South Memphis area, call (980) 580-8641 and we’ll get you scheduled or point you to a Haven Standard partner.
Serving New South Memphis, TN - Our Local Coverage Area
We’re based in the New South Memphis area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs - Chimney Cap & Crown in New South Memphis

Wind-driven rain from Mississippi River squall lines is the primary killer. New South Memphis takes storms from the west, and the rain hits your chimney crown nearly sideways, forcing water into cracks that a vertical rainfall would never reach. Combined with the persistent humidity from the floodplain and thermal expansion from the occasional cold snap, that water destroys mortar beds and brick faces faster here than in inland Tennessee homes. After any severe storm, check your ceiling near the chimney and your firebox for damp spots. If you see either, call (980) 580-8641 for a camera inspection and a written quote.
Sometimes, but not reliably from the ground. Hairline cracks that let water in are often invisible until you are on a ladder or the roof, and flat crowns hide damage beneath pooled water. The real signal is indirect: a ceiling stain after a storm, crumbling mortar bits in your gutter, or white efflorescence blooming on the brick face below the crown. Those mean water is getting through somewhere. Clause 4 of the Haven Standard requires a camera scan on every visit, and we will show you the photos before we recommend any repair. Call (980) 580-8641 to schedule.
For most New South Memphis chimneys, a stainless steel cap with a screened hood and proper sizing to the flue tile is the right call. Stainless resists the corrosion that our humidity encourages in cheaper galvanized models. Homes in the older sections with double-flue or irregular clay layouts usually need a custom stainless cap through Copperfield or Famco, which adds a little cost but eliminates leaking around an ill-fitting standard cap. We’ll tell you the brand and the written price before ordering anything.
Once a year, ideally before burning season. Between the seismic micro-movement that slowly shifts your stack and the wind-driven rain that finds every crack, an annual crown check catches fractures while they are still repairable for under $400. Skip it for five years and the same crack becomes a full rebuild plus possible liner damage. Call (980) 580-8641 to book an inspection. The estimate is free, and the photo record is included.
Because New South Memphis storms push rain into the chimney at pressure, not just gravity. A crack that shrugs off a drizzle becomes a funnel in a squall line off the Mississippi, when wind drives the water sideways into your crown’s broken mortar bed or your flashing seam. The water pools inside, tracks through the ceiling joists, and the stain shows up a day or two later when the insulation finally releases it. That pattern means water is entering through the top of the stack, not the roof field. Call (980) 580-8641 and we’ll trace it with a camera before quoting the fix in writing.
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners, providing Chimney Cap & Crown services across New South Memphis.





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