Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Famco Fireplace Services in New York City: What to Know First
We service Famco fireplaces across New York City as an independent provider, and most repairs are completed in one visit with parts sourced from our supplier network. Typical Famco service calls run $180 to $400 for diagnostics and common repairs; more involved work like firebox rebuilding or venting replacement lands between $600 and $1,800 depending on what the camera shows us. We give you a written price before any work starts, so you’ll know the number before we touch anything. If you own a Famco gas or wood-burning fireplace in New York City and something isn’t right, call (980) 580-8641. Corrine Halstead and our team will walk you through what we’re likely to find before we even ring your bell.
What happens when you call
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A real person answersNo phone trees - you reach a local pro.
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You get an upfront price rangeHonest numbers before anyone is dispatched.
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A background-checked tech heads outLicensed & insured, dispatched right away.
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You approve before work beginsNothing starts until you say go.
How Famco Products Fail - and How We Fix Them
Famco built a reputation for solid, no-frills fireplace components: dampers, cleanout doors, vents, and gas log sets. But New York City apartments and brownstones put these products through conditions no manufacturer’s test lab replicates. Here’s what we actually see:
- Famco top-mount dampers seizing on the hinge. The Famco top-sealing damper is a solid design, but in New York City rooftop exposure, the hinge pin corrodes faster than the damper plate. Symptom: the chain pulls but the plate won’t seat fully. We free and lubricate the hinge or replace the damper assembly rather than telling you to live with a draft.
- Famco gas log sets with burner crossover failure. The ceramic burner crossover tubes on Famco vented log sets can crack after repeated thermal cycling, especially in pre-war buildings where fireplaces run hotter due to shallow fireboxes. The flame looks weak on one side and a faint gas odor appears after shutoff. We replace the crossover and realign the burner tray, which is usually a one-hour repair.
- Famco cleanout doors rusting through in garden-level units. In New York City buildings with below-grade fireplaces, Famco cast iron cleanout doors take on moisture from both the flue and the foundation wall. We regularly see the bottom third of the frame flaking away. We replace with a coated cast iron or stainless option and address the moisture source, not just the rust.
- Famco damper frames separating from the masonry. Famco’s rectangular damper throat frames were installed in thousands of New York City chimneys with high-heat caulk that eventually breaks down. The frame shifts, the damper flap no longer seals, and you feel a draft even when closed. We remove, reseat, and seal the frame correctly.
- Famco firebox components showing spalling after hidden leaks. If a Famco fireplace has a cracked chimney crown or failed flashing above it, the firebox bricks absorb water, then spall, which means the surface pops off in chips when heated. We fix the roof-level issue first, then repair the firebox floor and walls so you aren’t chasing the same problem twice.
Our Famco Fireplace Services Process

Every Famco job follows the same sequence, whether it’s a damper repair or a full firebox rebuild:
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Call and description. You tell us what you’re seeing: weak flame, draft, odor, smoke, rust flakes. We ask about your building type and the fireplace’s age.
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Camera-scan inspection. We run a camera down the flue and across the firebox, the damper seat, and the venting. You see the footage. This is Clause 4 of the Haven Standard, and it’s included on every visit, no add-on charge.
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Written price and scope. Before any work starts, you get a written quote naming the specific Famco part we’re addressing, the labor, and the warranty. No verbal estimates, no ‘we’ll see once we open it up’ pricing.
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Parts decision. Where Famco OEM parts are still manufactured and available, we use them. Where aftermarket parts outperform the originals, we say so plainly and show you the difference before we order anything.
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Repair and test. We complete the repair, run a draft and combustion test, and document everything with photos and camera footage.
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Written warranty. You get a documented record of what was done and what’s covered. If anything isn’t done right, the 365-Day Done Right Promise means we make it right.
Before
AfterWhat Famco Fireplace Services Costs in New York City
Here are the price ranges you should expect for common Famco work in New York City:
- Diagnostic visit with camera inspection: $180 to $250, credited toward the repair if you proceed.
- Famco damper repair or replacement: $275 to $550 depending on whether we’re freeing the hinge, resealing the frame, or replacing the assembly.
- Gas log set burner repair (crossover, valve, or thermocouple): $200 to $400.
- Firebox repair (spalled brick, mortar joint work): $500 to $1,200 depending on surface area and depth.
- Full Famco fireplace service with liner assessment and venting repair: $600 to $1,800 if we’re addressing multiple issues in one trip.
What moves the price: building height and roof access, whether we need a helper for the ladder work, and the condition of the underlying masonry. You’ll know the exact number before we begin. Call (980) 580-8641 for a free estimate.
Why New York City Homeowners Call Emberly Chimney Cleaners for Famco Work

Corrine Halstead grew up in Inwood, where attached brownstones and pre-war apartment chimneys were everywhere and mostly ignored until something smoked or leaked. That’s the reality of New York City fireplace ownership: the fireplaces are old, the flues are shared, and the parts inside them were installed decades before anyone thought about camera inspections. We’ve serviced Famco components across all five boroughs, and we show you the footage before we talk price. Every job gets a written scope and a written warranty. If a Famco part is discontinued, we tell you and explain the aftermarket alternative. We also work with DuraFlex, HeatShield, and Gelco components, so when a Famco repair connects to a liner or crown issue, we can address the whole system without handing you off to another company.
FAQs
We are an independent Famco service provider and do not process manufacturer warranty claims, but we repair Famco fireplaces and can tell you before we start whether your issue is likely a warranty item. We’ll document everything on camera so you have the evidence to file a claim if that’s the path. Call (980) 580-8641 and we’ll walk you through what we can see on inspection.
Most common Famco damper, cleanout door, and gas log set components are available through our supplier network, though some older series have been discontinued. When an OEM part is gone or backordered, we show you the aftermarket alternative and its track record before ordering. We give you a written price either way.
Yes, roughly 70% of the Famco work we do in New York City is completed in one visit because we know which parts the city’s housing stock actually uses and we stock the common ones on our trucks. If your repair requires a specialty part, we’ll tell you the lead time in writing before we leave.
Most Famco fireplaces in New York City buildings were installed well and the failure is a component, not the structure. If the firebox is intact and the flue liner passes a camera inspection, repair makes sense and runs under $600 in most cases. If the liner is failing or the firebox is spalling throughout, we’ll show you the footage and give you a number for repair versus replace, then let you decide.
We schedule most Famco fireplace service calls within 5 to 7 days, and our live phone line is answered 24/7. During the fall rush before burning season, we recommend calling earlier rather than later. Call (980) 580-8641 and we’ll get you scheduled.
Written by Corrine Halstead, Owner, Emberly Chimney Cleaners at Emberly Chimney Cleaners, serving New York City and nearby areas.





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