Why Homeowners Choose Emberly Chimney Cleaners for Chimney Cleaning
Since 2009, our teams have inspected and cleaned more than 38,000 chimneys across the country, and every one of those jobs started with a written price and ended with a documented record of what we found. Homeowners in New York City choose us because we show them the inside of their chimney on camera, explain what needs attention in plain language, and never turn a routine sweep into a surprise liner replacement. Our local teams are independently owned and operated, working to a standard that puts evidence before opinion.
6 Reasons We’re a Top Chimney Cleaning Company
1. Seventeen Years of Chimney Work, Documented
We’ve been doing this work since 2009, and that matters for one reason: we have an archive. Before camera inspections were common, our crews were running scopes down flues and keeping the footage. That archive has proven liner failures before fires, not after. When you hire us, you’re getting a team that has seen what’s inside thousands of chimneys in New York City’s older housing stock, from pre-war brownstones in Manhattan to mid-century homes in Queens.
2. A Strong Local Reputation Built on Evidence
Homeowners talk, and what they tell each other about us is that we show our work. The three-star review readers, the ones who want to know why the four-star reviews say what they say, tend to appreciate that we hand over photos and readings from every inspection. Our local teams across the metro areas we serve, including New York City, Los Angeles, and Chicago, build their reputations one documented job at a time. No one asks you to take our word for anything.
3. Licensed, Insured, and Verified at Every Location
Every professional working under our name is required to hold the license and insurance their state requires, and background checks are part of the standard before a technician ever arrives at your door. That’s Clause 3 of the Haven Standard: Verified crews. The license number is on the page when you book, not something you have to ask for. You’ll know who’s coming, and you’ll know they’re qualified to be there.
4. Brand Expertise That Matters to Your Chimney
We work with DuraFlex liners, HeatShield resurfacing systems, and Gelco products because we’ve seen how they hold up in real flues across different climates, from the wet winters of the Northeast to the dry heat of Phoenix. That means when we recommend a liner or a resurfacing job in New York City, we’re recommending it based on what we’ve seen work, not what a catalog says. We’ll explain the trade vocabulary as we go, but we’ll also show you the inside of the flue so you know why the recommendation exists.
5. Transparent Pricing, Written Before Work Begins
Clause 1 of the Haven Standard is simple: Have it in writing. You get a flat price, a written scope of work, and a written warranty before anyone picks up a brush. That means no door upsell, no “while we’re in here” additions, and no surprises when the invoice arrives. Our pricing philosophy is that you should know what a chimney sweep costs before you book it, and you should see the exact number before we start.
6. A Guarantee That Means Something
Our work comes with a warranty that’s written down, not implied. If something isn’t right, you have a document that says what we did, what we found, and what we promised. That’s the whole point of the Promise we stamp on every job: every chimney is quoted in writing before it starts and leaves a documented record when we leave. We’ve been doing it that way since 2009, through more than 38,000 inspections and cleanings.
Our Promise to You
Every chimney job gets a written price before we start and a documented record when we finish. That’s not a marketing line; it’s the Haven Standard, and it’s stamped on every job we do. If you’re not satisfied with the work, you tell us, and we make it right according to the warranty you received in writing before we began. You’ll get a real appointment window, the name of the technician coming to your door, and a text when they’re on the way. You’ll get photos and readings from the inspection, not a verbal summary. And you’ll never be upsold at the door. The price on the page is the price you pay. If something changes, you’ll hear about it before the work happens, with the reason in writing. That’s how we’ve operated since 2009, and it’s why our customers keep calling us back.
Before
AfterFrequently Asked Questions
Because we document what we find, and we price the job in writing before we start. Most chimney companies will tell you what they saw. We show you. Every inspection includes camera footage or photos of the flue interior, plus readings that back up whatever we recommend. And the price is flat and written down before any work begins, which means you’re never comparing a quote you got to an invoice you didn’t expect. Call (980) 580-8641 and we’ll connect you with the local team that covers your address in New York City.
You tell us, and we address it according to the written warranty you received before we started. That warranty is part of every quote, not something you have to request. We stand behind the work because we can show you exactly what we did and what the chimney looked like before and after. If something’s not right, the record makes it easy to see what happened and fix it.
No. Your estimate is free, it’s in writing, and it includes a flat price for the scope of work we recommend. You’ll see the camera findings that support any recommendation before you decide whether to proceed. There’s no pressure to book additional work, and nothing gets added to the invoice that wasn’t on the written quote. Call (980) 580-8641 to schedule an estimate with the team that covers your part of New York City.
Every professional working under our name is required to hold the license and insurance their state requires, and that includes New York. The license number is available when you book, and the technician’s credentials are verified before they ever arrive. You’re hiring a local independently owned and operated business that has agreed to work to the Haven Standard, which mandates verified crews on every job.
Our local teams serve New York City and the surrounding boroughs, including Brooklyn, Queens, Manhattan, and The Bronx, with appointments available from 7:00 AM to 8:00 PM every day of the week. When you call (980) 580-8641, a live coordinator will connect you with the location that covers your address and get you on the schedule. We’ll give you a real appointment window with the name of your technician, not a vague “sometime between now and Thursday.”
Written by Corrine Halstead, Owner at Emberly Chimney Cleaners, serving New York City since 2009.